Privacy policy
Privacy Policy
Last updated: October 28, 2026
NailLume ("we", "our", "us") operates this online store. This policy explains what personal data we collect, why we collect it, and how we protect it.
1. Information We Collect
- Account information — name and email address when you register or place an order.
- Order information — shipping address, phone number, and order history needed to fulfil your purchase.
- Usage data — pages visited, products viewed, and device/browser information, used to improve the store experience.
2. How We Use Your Information
- Process orders, arrange shipping, and handle returns and refunds.
- Send order confirmations and shipping notifications.
- Respond to customer-service enquiries.
- Improve product selection, site performance, and marketing — only with your consent where required.
3. Payment Data
We do not store your full card number or payment credentials on our servers. Payments are processed by our payment providers, and we only receive the payment status needed to confirm your order.
4. Sharing With Third Parties
We share data only with service providers that help us run the store: shipping carriers, payment processors, and email delivery services. We never sell your personal data.
5. Cookies
We use cookies to keep you signed in, remember your shopping cart, and measure site traffic. You can disable cookies in your browser, but parts of the store may then stop working.
6. Data Retention & Security
Order records are kept as long as required for accounting and dispute handling. We apply reasonable technical measures (TLS encryption, access controls) to protect your data.
7. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting our customer service email shown in the footer of this site. You may also close your account by contacting us.
8. Changes
We may update this policy as the store evolves. The latest version is always published on this page.